Holiday Inn Express Temecula, an IHG Hotel

Breakfast was good; however, a little more variety is needed, i.e. hash browns..add strawberry jelly or preserves/ mixed fruit jelly..not a fan of grape jelly. For the fried potatoes, add a little sauteed onions to give them more flavor. Sausage w/gravy & biscuit is ok, but hot biscuits along scrambled eggs & bacon is a good choice.

The room was very spacious a comfortable with two large king size beds, the staff was nice although not so much knowledgeable about the area. The breakfast included was simple yet good and all you can eat.

Breakfast was very good. There could have had more variety in the menu. The choices were: cheese omelet, scrambled eggs, bacon, pork sausage, sausage gravy, biscuits, toast, cinnamon rolls with coffee, tea, decaf coffee, apple juice, cranberry juice, orange juice, water. Another choice could have been home fried potatoes or hash brown potatoes. The staff was very accommodating and helpful. I was impressed to see Sylvester handle incoming guests with finesse , empathy , a smile and kindness when the rooms were not ready for occupancy. He did not get frustrated or angry. He was very cool under a possible stressful time. The guests left with a smile. Keep him around. Sylvester is good for Holiday Inn Express, Temecula. I observed this while I was in the lobby waiting for my Uber Ride. He was not aware that he was being observed. I am discreet..one would not know what I was doing. Thanks, Sylvester for your pleasant attitude and smile which reminded me of my brother.

The breakfast menu had more options than before. I appreciate the changes. I had suggested more meat options for other palates. The staff was welcoming..those that recognized me said "Welcome back". I appreciated that response. They are paying attention to guests who frequent the hotel

The room was spacious and comfortable. Bathroom was clean. The breakfast was very satisfying and the coffee was really good! The staff was nice.